Online Auction Buying Guide
Buying a property via our online auction platform is a simple process. It has all the benefits synonymous with traditional auctions, including speed and transparency, but with the added advantage of being able to bid from the comfort of your own home or office via desktop, tablet or mobile phone.
To find out how to get started, just follow our easy 5 step guide below. We've also put together an online auction video guide, which can be viewed on our YouTube channel here.
Create an account
In order to bid, you will first need a Pugh account. If you already have one you will simply need to login. However, if you don't, you'll need to create one. This requires you to provide an email address and create a secure password. You will then need to verify your email account by clicking an activation link that we'll send to you via email.
Search available lots
Browse the online auction lots on our website using the main navigation menu or within an existing property search. Once you've found the lot/s you are interested in, click "proceed to auction". You will then be taken to our secure bidding partners, ATG.
Register to bid
Once you have created an account, you will then need to register for the specific auction for the individual lot/s you wish to bid on. Simply click "register to bid" and then add your debit card details. No payment will be taken at this stage. Please note credit cards are not accepted and the debit card must be issued from a UK bank. You will then need to tick the box to confirm you have read and agree to our Terms and Conditions, then click the "complete registration" button.
You will then be contacted by a member of our team via e-mail to become an approved bidder. This involves you providing the names and identity documents of the person bidding and people whose names will appear on the contract if you are the successful bidder, along with taking a pre-authorisation on your debit card for the deposit amount and the buyer's premium. Details of the types of ID accepted can be found by clicking the button below.
Once this has been confirmed you are now approved to bid. Simply enter the amount you wish to bid, or your maximum bid, and start bidding. Bids will go up incrementally - depending on the guide price & value of the lot. If you are the successful bidder, the deposit and buyer's premium will be retained. In the event any shortfall is due, you will be contacted straight away. If you are unsuccessful, the pre-authorisation on your card will be removed.
Get In Touch
Do you have a query, or a property to sell? Complete this form and an expert will be in touch promptly.
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